This piece reframes the AI debate through a longer arc of economic history. Workers were once seen as the heart of society, but the liberal globalisation wave led by Reagan and Thatcher shifted that centre of gravity. Deregulation empowered corporations, weakened unions and elevated shareholder value as the dominant organising principle. Inequality widened as executive elites surged ahead. AI is not the beginning of that story. It is the acceleration point. The question now is whether leaders allow AI to deepen exclusion or use it to restore a more balanced, human-centred economy.
Category Archives: Marketing Automation
July
12
The quantum marketing skills challenge.
posted by Mike O'Brien
Most of the marketing tasks that once took highly-skilled teams weeks to accomplished can now be actioned in minutes by an individual with a smartphone. Even the most complex programmatic campaigns are triggered, delivered and dynamically optimised in milliseconds. But speed isn’t everything. While marketers make every effort to optimise business and human productivity, […]
April
13
How I long to be more like you Marketing Automation bot – I think
posted by Mike O'Brien
is your boss a bit botty? In my early career the thought of coming to work to knock out yet another knockout brand ad campaign for a client… made sleeping over in the agency seem worth it. Now, at the age of 59, hardly a day goes by when I feel there is more to working […]
December
03
The 12 A’s of Christmas
posted by Mike O'Brien
Santa has been busy thinking about what you want for Christmas My early Christmas gift to one and all readers is my definitive A-Z list (with a twist ) of marketing in the digital age… the twist is that they all begin with the letter A. There’s optimisation for you. Attention Keeping in touch with the […]
May
13
To err is human, ergo marketing automation
posted by Mike O'Brien
Is human frailty costing business business? As carbon-based life forms, we are prone to making small mistakes which can have big consequences for our businesses. According to a report referenced by Jeremy Hunt, the Secretary of State for Health, the NHS could afford to hire 60,000 more nurses if staff cut out basic mistakes which are costing £2.5bn a year. It […]
April
16
Get agile or get left behind
posted by Mike O'Brien
On February 11-13, 2001, at The Lodge at Snowbird ski resort in the Wasatch mountains of Utah, seventeen software developers got together to, as they put it: “Talk, ski, relax, and try to find common ground.” What they produced and signed up to was The Agile Manifesto: a 12-point commitment to optimising the development of software […]
March
27
Marketing automation prepare to be out-thought
posted by Mike O'Brien
Tempus fugit for the mortal marketer Time, the most precious commodity ever conceived by man, marches relentlessly towards the future without so much as a passing thought for marketer or consumer. It is an unavoidably finite resource that needs to become the central focal point for every product or service hoping to survive in an age of […]
