September
23
Dark Patterns Part 5: AI, Regulation & the Future

Dark patterns are old tricks. What’s new is AI’s ability to weaponise them at scale.
Why it matters
- Generative design can endlessly A/B test manipulative nudges until it finds the most effective.
- Personalisation engines can tailor dark patterns to individual biases.
- Automation means these tactics can run invisibly, 24/7.
The result? Manipulation at industrial scale.
Regulation fights back
- The EU Digital Services Act (2024) bans certain manipulative designs.
- The UK CMA is investigating “online choice architecture” with enforcement powers.
- The FTC in the US has declared dark patterns unlawful under consumer protection rules.
The brighter alternative: Bright Patterns
The opportunity for brands is clear: replace manipulation with clarity, consent, and confidence.
- Make choices easy to understand.
- Give customers genuine control.
- Build trust through transparency.
In a future where AI can exploit every cognitive bias, the true differentiator won’t be who can trick best – but who customers can trust most.
Fact Check
The EU Digital Services Act (Article 25) explicitly prohibits online platforms from using manipulative design that distorts user decision-making. The CMA’s 2022–2023 investigations in the UK have prioritised enforcement against misleading urgency claims, drip pricing, and manipulative defaults.
End of Series – or start of something new: “Bright Patterns in Marketing” coming soon.
Discover more from jam partnership
Subscribe to get the latest posts sent to your email.
