December 05

Marx and the machine

This piece reframes the AI debate through a longer arc of economic history. Workers were once seen as the heart of society, but the liberal globalisation wave led by Reagan and Thatcher shifted that centre of gravity. Deregulation empowered corporations, weakened unions and elevated shareholder value as the dominant organising principle. Inequality widened as executive elites surged ahead. AI is not the beginning of that story. It is the acceleration point. The question now is whether leaders allow AI to deepen exclusion or use it to restore a more balanced, human-centred economy.

November 06

Socratic Prompt Engineering

It began in a classroom. We were discussing how artificial intelligence was transforming marketing – and I asked, “If AI can think faster, what can humans do better?” After a moment’s pause, a student replied, “We can ask better questions?” That tentative insight stayed with me. Because in an age of infinite automation, the question […]

October 31

Marketing’s Monster Paradox

Why Marketing’s brightest minds will repeat the mistakes of the past Every generation of marketers believes it is building the future. And in a way, it is. Yet somewhere between the spark of innovation and the scale of industrial success, something vital gets lost – integrity. It happened before, and it’s happening again. When vision […]

October 31

The Lift Test: Outthinking Consumerism

Every industry has its metaphors, but few fit marketing better than a lift. Sometimes it rises fast, full of confidence, metrics and momentum. Sometimes it stalls, suspended between floors, humming with noise but going nowhere. Inside this imagined lift are four familiar figures: Gary Vaynerchuk, Mark Ritson, Scott Galloway and Simon Sinek. Each believes they […]

October 22

The New Smog of content

How proposition-less content became the mental pollution of the AI Age There was a time when content had to mean something. When brands and writers had propositions, promises, and points of view. Now, as AI and attention economics collide, our feeds are being filled with something far more insidious: low-grade, proposition-less content – material that’s […]

October 16

The new priests of the machine

How marketers are selling the age of digital faith Neil Gaiman once imagined a world where the old gods were dying – their temples silent, their names fading from memory – while new deities of Media, Money and Technology rose in their place. They were fed not by prayer, but by attention. That world has […]

October 10

Rage against the machine learning

Outthink the competition you can’t outspend In marketing today, speed has become the ultimate virtue. Teams are told to move fast, post more, automate everything. Campaign cycles have compressed from quarters to days, and creative ideas are often judged by how quickly they can be executed rather than how deeply they’ve been thought through. Everyone […]

October 08

Briefophobia: How AI turns a Creative Brief into a living thing

In a world of 24/7 content and algorithmic acceleration, the humble creative brief is evolving. No longer a static instruction sheet, it’s becoming a living system of purpose, data, and dialogue – one that connects human imagination with artificial intelligence. The future of creativity lies not in faster outputs, but in deeper whys.

September 29

What if a CMO had been in the room? Greenwashing

In UK boardrooms, the Chief Marketing Officer still too often sits on the sidelines. According to recent surveys, fewer than 10% of FTSE 350 CMOs hold full voting rights at board level. Many attend meetings to “update the team” on campaigns and customer metrics – but not to shape the decisions that drive the company’s […]

September 25

AI + VARK Redefine the MBA Case Study Classroom

Not long ago, I was working with a group of lecturers in a case study training session. The debate in the room wasn’t about the case itself – it was about the tools. Several faculty members were adamant: no technology in the room. Their concern was that devices, apps, and AI assistants would distract from […]

September 23

Dark Patterns Part 5: AI, Regulation & the Future

Dark patterns are old tricks. What’s new is AI’s ability to weaponise them at scale. Why it matters The result? Manipulation at industrial scale. Regulation fights back The brighter alternative: Bright Patterns The opportunity for brands is clear: replace manipulation with clarity, consent, and confidence. In a future where AI can exploit every cognitive bias, […]

September 23

Dark Patterns Part 4: Confirmshaming & Manipulative Language

Ever clicked “No thanks, I don’t like saving money” when declining an offer? That’s confirmshaming – guilt-tripping language designed to make you feel foolish for opting out. I’ve had more than a few encounters with American investor spivs shouting, “So you don’t like making money?” as if I were a penny short of tuppence. My […]

September 23

Dark Patterns Part 3: Sneaky Defaults

Distraction is a marketer’s best trick – and a brand’s biggest risk. Ever been too distracted to notice the “subscribe me to marketing emails” box already ticked? Or that extra insurance slid silently into your cart? That’s the power of defaults – exploiting the fact that in the rush of shopping, most of us aren’t […]

September 23

Dark Patterns Part 2: Hidden Costs

You’ve chosen the product(s) – think Amazon’s upsell suggestions. You’ve entered your details. You’re seconds from hitting “buy.”Then – the sting: extra fees revealed only at checkout. This is drip pricing or hidden costs. Airlines perfected it. Hotels followed. Now, it’s everywhere from concert tickets to clothing. Why it works Behavioural economics calls this the […]

September 23

Dark Patterns Part 1: Urgency & Scarcity

We’ve all felt it: the ticking timer at checkout, the red text screaming “Only 1 left!”, the banner warning “Hurry – 37 people are looking at this right now.” These are urgency and scarcity tactics – designed to trigger a primal fear of missing out (FOMO). Why it works Behavioural science explains it. Scarcity is […]

September 23

When “Choice” Isn’t Really Choice

The Dark Pattern Problem in E-Commerce In 2022, the UK’s Competition and Markets Authority (CMA) found that over 60% of major e-commerce sites were using “dark patterns” – manipulative design tactics that steer consumers into decisions they might not otherwise make. These aren’t glitches. They’re deliberate choices by designers and marketers. Think: Each one leverages […]

September 23

Dashboards show metrics. Leaders make decisions.

Why We Must Stop Rewarding Description in Marketing Education Why does education matter? It’s not because students can memorise models or copy dashboards. It’s because we want them to make better decisions – the kind that drive businesses forward. But here’s the mistake we’ve been making for too long: We reward description. The comfort of […]

September 23

Teach Digital Marketing Like It’s 2030, Not 2010

If AI can draft essays, summarise case studies, analyse data, and even generate campaign plans – why are we still teaching digital marketing at all? Why not just hand students the tools and let the machine do the work? The answer is simple: teaching in the Age of AI is not about replacing the human […]

September 18

Preparing for anything in a VUCA world

Sir Ken Robinson reminded us: “The role of education is not to prepare students for something; it is to help them prepare themselves for anything.” That single word anything changes everything. It reframes education not as a conveyor belt to a predictable outcome, but as a process of developing autonomy – the ability to shape […]

September 18

Lifelong learning in the age of AI

Lifelong learning in the age of AI: the next 10–50 years We often think of learning as something front-loaded into the first two decades of life. School. University. Qualifications. And then we step into work, as if the main job is done. But AI is dismantling that model. Not just because the technology changes faster […]

September 18

Mankind’s last organic footnote

We like to think technology drives progress. It doesn’t. People do. Adoption, not invention, decides the future. The last organic footnote in our evolutionary journey is not the birth of artificial super-intelligence, but the human choice to weave it into everyday life. And at the centre of that choice sits marketing. We are the bridge […]

September 18

The Empath–Imagineer: Humanity’s edge in the age of ASI

Every age invents its own heroes. The industrial revolution had engineers. The digital age had coders. The AI era will have empath–imagineers. Because here’s the uncomfortable truth: artificial superintelligence doesn’t need us to think faster, compute harder, or optimise better. It already does all that. What it lacks – and will always lack – is […]

September 18

When ASI becomes a new species

The ASI Messiahs meets the Network Effect in 2030. What then? By 2030, Artificial Superintelligence (ASI) won’t be a tool – it will be a partner species. These machines won’t just calculate faster; they’ll engage in recursive reasoning, stacking insights upon insights in ways that leave human cognition lagging. An ASI doesn’t just find patterns […]

September 10

Back to the Futile: Episode 5: the ICONIC compass

Every revolution in marketing has been driven by tools. The printing press gave us newspapers. Television gave us mass advertising. The internet gave us digital campaigns. Yet. somehow, the sausage dog lives on as cool status symbol. Improbable as it is, this gives me hope that keeping our cool in the face of AI, will […]

September 10

Back to the Futile: Episode 4: from marketing to stewardship

15 years (to 2040): Reality today: Ethical debates about deepfakes, data privacy, and AI bias are already here. The EU is advancing strict regulation. Is it me or are marketers getting younger every year as UK brands face growing scrutiny over sustainability and transparency. Projection: By 2040, AI may redefine what marketing even means. That’s […]

September 10

Back to the Futile: Episode 3: from slow campaigns to fast ecosystems

10 years (to 2035): Reality today: AI is like a bright kid. The one heading to Cambridge at the age of six. Meanwhile, we are adults are moving from dashboards to decision engines. Welcoem to the hype-cycle hurt locker. Predictive models already guide budget allocation. Real-time optimisation is possible at campaign level. Projection: By the […]

September 10

Back to the Futile: Episode 2: from efficiency to empathy

Can AI ever understand our unique take on life? Reality today: AI is already embedded in the everyday tools of marketing. Tesco is trialling predictive AI for supply chains and personalised Clubcard challenges. Unilever has built an in-house “Beauty AI Studio” producing creative assets at scale, cutting production costs by 27%. WPP has invested £250m […]

September 10

Back to the Futile: Episode 1: The faux capacitor

Marketers face an uncomfortable truth. AI can already write our copy, design our ads, and optimise our campaigns. But if we let the technology define the work, we risk losing the one thing that makes marketing matter: us. Because marketing was never just about data, channels, or algorithms. It was – and always will be […]

September 09

Your AI marketing playbook for the next 12 months

Your AI marketing playbook for the next 12 months A quarter-by-quarter plan to move from pilots to profit. Q1 — Foundation and alignment Q2 — Customer and content intelligence Q3 — Channel expansion and measurement Q4 — Optimisation and cultural integration ICONIC® as the spine Investigate (insights) → Customers (personalisation) → Opportunities (where AI wins) […]

September 09

The AI creativity paradox – why human originality matters more than ever

The AI creativity paradox – why human originality matters more than ever AI makes production fast and cheap – which increases the premium on distinctive human ideas. What AI nails – and where it slips Strengths: speed, scale, consistency.Gaps: original leaps, lived emotion, nuanced brand voice. Key takeaway: AI accelerates execution; humans drive differentiation. Case: […]

September 05

Beyond the Dashboard — How AI is Rewriting Marketing Metrics

Beyond the dashboard — how AI is rewriting marketing metrics AI changes not just what we measure, but how fast we learn and act. From reporting to prediction Key takeaway: AI compresses the loop between signal and decision. KPI transformation (Forever 21 examples) Leading indicators for AI-driven growth Risk of legacy metrics: Slower reactions, incomplete […]

September 04

The ICONIC AI Marketing Blueprint

The ICONIC® AI marketing blueprint A structured way to integrate AI from investigation to long-term value — so AI becomes a system, not a sideshow. ICONIC® = Investigate | Customers | Opportunities | Numbers | Implementation | Contribution Why a blueprint? AI’s value compounds across stages. Without a framework, efforts fragment, learning stalls, and business […]

September 02

Is there life after SEO?

Decoding LLMO — search optimisation for the age of AI LLMO (Large Language Model Optimisation) is structuring your brand’s information so AI assistants (ChatGPT, Gemini, Copilot, Perplexity) can find it, trust it, and use it in answers. Difference in one line: Why LLMO matters AI assistants synthesise answers, not just lists. That means: Four quick […]

August 15

The AI Marketer’s mindset – from task tinkerer to strategic architect

The AI marketer’s mindset — from task tinkerer to strategic architect Mindset is using AI as a force multiplier embedded in objectives, journey design, and measurement — not a handy content toy. In Post 1, we unpacked Forever 21’s AI stack. Here, we use those same moves to show the shift from task tinkering to […]

August 15

Why most AI in marketing advice is missing the point

Why most AI in marketing advice is missing the point AI in marketing isn’t “use ChatGPT” or “toggle Advantage+.” It’s the strategic application of machine intelligence to improve targeting, creative, measurement, and ROI -end to end. Brands that integrate AI into the marketing system -not as a bolt-on -gain speed, efficiency, and competitive advantage. In […]

June 27

Does strategic thinking give you that sinking feeling?

Is marketing becoming less strategic? Marketing strategy was once the linchpin of business growth. Today, it’s being pushed to the margins. Across the industry, there’s a growing consensus: marketing is losing its strategic heart – traded in for dashboards, data loops, and tactical churn. But why is this happening? And what does it mean for […]

June 16

The AI Diet Plan: Slimmer Teams, Fatter Margins

How AI is letting boards trim headcount yet boost performance The corporate world has witnessed a dramatic shift from the pandemic hiring boom to the systematic workforce reductions that began in 2023 and continue into 2025. What started as belt-tightening in response to economic uncertainty has evolved into something more profound: a fundamental reimagining of […]

June 14

Drowning in dashboards but starving for direction

From gut to guidance: Why marketing needs a culture of intelligence, not more data The tools are smarter, the feeds are faster, and analytics are more abundant than ever. Yet, in the relentless pursuit of more data, we’ve overlooked something fundamental: the ability to turn signal into strategy. Despite all the dashboards, decision-making remains paralysed. […]

May 06

When the boss is a bot

How to spot a toxic AI marketing manager in 2035 Disclaimer: All names and bots have been anonymised. Any resemblance to emotionally unavailable machine-learning overlords is purely coincidental. If you think burnout is bad now, just you wait. In 2035, marketing will be a fusion of creativity and code. AI does the targeting, personalisation, and […]

May 01

Mediocre machines and lost leaders

Are we handing the future to AI by default? As the global conversation around Artificial General Intelligence (AGI) intensifies, a tantalising – and troubling – question emerges:Could AGI actually be an upgrade on the world’s current leaders? At first glance, the idea sounds oddly reassuring. After all, AGI is, by definition, designed to reason, learn […]

April 29

WARNING: AI is safe. AGI may not be

The trust deficit: Why AGI may be the most dangerous game in history By Mike O’Brien | Jam Partnership Blog There’s a technological alteration unfolding – not across borders or industries, but in the very nature of intelligence itself. Tech giants are racing to build Artificial General Intelligence (AGI): machines capable of performing any intellectual […]

April 11

Zen and the Art of Marketer Maintenance

This text highlights the increasing pressures and resulting emotional strain experienced by marketing professionals in today’s volatile environment. It cites statistics revealing significant levels of burnout, overwhelm, and poor well-being within the industry. The author proposes a strategic framework called ICONIC as a method for marketers to navigate these challenges and prioritize their well-being alongside their professional duties. Ultimately, the piece advocates for a shift towards a more sustainable and empathetic marketing culture that recognizes the human element in demanding roles.

April 04

Marketing Mind Games 2075

A Vision for the Post-Device Era I often find myself imagining what marketing could become – not just in five years, but in fifty. Not simply another iteration of martech or the next wearable, but a deeper evolution: a world in which marketing is no longer a discrete function, but an ambient layer of consciousness […]

April 01

Faking it in Digital Advertising

Bots Faking Consumer Engagement in Digital Advertising The digital advertising ecosystem is increasingly compromised by bot-driven fraud, wherein automated programs mimic human behaviours to falsely inflate metrics such as impressions, clicks, and conversions. This phenomenon not only distorts campaign performance but also siphons billions in advertising budgets (Juniper Research, 2023). This paper collates empirical case […]

April 01

The Rise of Ghost Target Audiences 

A Critical Examination of Digital Authenticity, Ad Fraud, and Brand Strategy The internet was once imagined as a space of democratised connection – a boundless frontier of human expression, creativity, and discovery. But in recent years, a fringe theory known as the Dead Internet Theory has gained traction, arguing that much of the web today is no […]

March 25

Marketing to the Underserved

Rethinking Value in a World That Ignores Too Many There’s something unsettling about the word “underserved.” It sounds oddly polite—a harmless label for something that is anything but. Because let’s be honest: this is about exclusion. Systemic, structural, often deliberate. People left out, overlooked, or simply not considered. And as marketers, that should make us pause. We […]

February 28

Falling into the wealth gap trap

At its core, marketing is about demand – what people want, need, and are willing to spend their money on. Yet, as we stand on the precipice of deepening economic inequality, demand itself is under threat. According to the Joseph Rowntree Foundation, as of 2025, more than 1 in 5 people (21%) in the UK […]

February 27

Growth is good but grown-up is better

Equality Economy: A Marketer’s Vision for a Fairer, Thriving UK As a marketer, strategist, and educator, I’ve spent my career analysing how economies shape consumer behaviour, industry trends, and brand strategy. Marketing doesn’t exist in a vacuum – it thrives, or struggles based on the economic systems that govern wealth distribution, purchasing power, and social mobility. And right […]

January 24

Marketing planning models need refreshing

The Evolution of Marketing: A Customer-Centric, Sustainability-Driven Discipline The statement above is in a slide from a recent presentation to a group of profesional planners, it encapsulates the journey of marketing from its traditional roots to its contemporary, digital-first incarnation. There are versions where you can just trim it to specific channels but that is […]

December 16

Welcome to the first extinction level merger

Comet Omnicom-IPG Strikes: marketers face uncertain future The recent merger between Omnicom and Interpublic Group (IPG) represents a seismic shift in the advertising industry, one that will be an extinction level event for many marketers and is sadly indicative of things to come. While it claims to reflect the industry’s adaptation to technological advancements and […]